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careers

Quality Analyst

Department/Location

Operations Team

FLSA Status

Exempt

General Purpose of the Position

Responsible for working with the World Class customer base and Operations team to ensure the timely execution and implementation of corrective actions, RMA/RTV processing, quality defect resolution, and repair. Accountable for safely achieving the highest product quality standards, while driving process improvements through implementation of Lean Manufacturing techniques. This position will participate in both the technical and social components of the Quality team. Leadership and skill acquisition in both categories is paramount.

Essential Duties and Responsibilities

  • Alignment with Corporate Values: All World Class employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Values of World Class Industries. Employees in management roles must foster an environment of continuous improvement. Further, each employee must read and adhere to corporate policies and safety protocol.
  • Conduct two 2-second improvements per month
  • Capacity to work closely with operations
  • Creation and implementation of Work Instructions, Control Plans, PFMEA' s and related quality documentation
  • Timely disposition of defective materials to suppliers
  • RTV and RMA Processing
  • Leader of ISO standards at facility
  • Corrective Action follow-up and implementation (Daily)
  • Customer on-site liaison
  • Conduct daily Quality defect meeting
  • Performs and/or supports internal audits as required
  • Lead and improve quality processes in daily work to ensure product compliance
  • CMM Romer operation
  • Create, improve and engage employees in a safe working environment
  • Accountable to meet and exceed customer quality requirements
  • Support the assembly and shipping/receiving of products
  • Actively communicate and interact with members of Operations and Supply Chain departments
  • Provide value-add services to our internal and external customers
  • Problem resolution to difficult quality challenges
  • Effective employees expected to actively participate in our WCI industries cultural activities and responsibilities (which can include) Safety, Supply Chain, Operations, Cost, Delivery and Engagement within the organization.

Skills and Abilities Required

  • Ability to read and decipher prints
  • Ability to multitask
  • Ability to lead through challenging circumstances both technically and socially
  • Ability to acquire skills necessary to navigate within the Camelot and or Inventory ERP- Change Management is critical
  • Effective written and oral communication skills
  • Support a team atmosphere
  • Facilitation skills
  • Constructive attitude that continues to seek out and resolve daily challenges
  • Be able to demonstrate levels of decision making based on proficiency and experience aligned with business objectives
  • Effective and efficient planning and organizational skills
  • Ability to work at a fast and deliberate pace
  • Constructive attitude that continues to seek and resolve daily challenges
  • Ability to analyze data and issues to uncover root cause and provide solutions
  • Ability to lift 50lbs.

Computer Equipment and Software Requirements

Microsoft Excel, Word, Outlook and MRP system preferred

Education and Experience Required

4-year degree required and/or commensurate experience


At World Class Industries we use an information gathering tool called the Topgrading Career History Form. Please use the link below to complete your Career History Form. Note that a final step in hiring is for candidates (you!) to arrange reference calls with former managers and others interviewers want to talk with. If you are currently employed, you will not be asked to schedule a reference call with your current manager until after a job offer is accepted.

Get started now! Click here to enter your career history.


Please send cover letter and resume to Tina Schemmel at This email address is being protected from spambots. You need JavaScript enabled to view it.